Customer Care for Element Vape
As a leading e-liquid business that delivers legal USA nicotine products to consumers, cannot stress enough how vital it is to deal with your Element Vape package properly. The security of consumers’ safety is very important, and we do everything we can to make sure your orders are processed quickly and securely. However, some of the issues we experience with returning customer goods, often stem from our lack of knowledge or patience. For these reasons, we have created a simple guide to help you deal with your return packages.
If you have received an error through your local shipping service and might like to cancel your order, 1st check your e-mail and/or spam filtration system to make sure you clicked about the correct shipping and delivery address and/or URL. Once this has been done, if you are nevertheless thinking about continuing, basically reply to the e mail with the details of your request and you may greatly appreciate any kind of assistance you might offer. For specialized issues, you might need to get in touch with customer care via their contact number: (Toll Free). Alternatively, if a person have any additional questions, you may send us a great email and we all will try our best in order to assist you.
Your bundle appear at your door within more effective to ten operating days. Please be aware of which shipping times might vary from 1 courier company in order to another. It is therefore, always preferable to order with a reputable company. To help ensure your bundle arrives safely, we always advise of which you sign your current parcel’s “Thanks With regard to Sending” section mainly because it arrives. Your local delivery services are required to clearly display this personal confirmation on all sent items, which includes Element Vape products.
As soon as your parcel is here at your doorway, you need to collect this as soon since possible. This is normally done by completing a self-addressed, stamped envelope together with your return address and tracking amount. Upon arrival, keep your unit is totally charged and prepared to start out using this immediately. Do not wait for your Element Vape product to warm up; that can not be stressed sufficient, especially in the case of rechargeable batteries.
As defined within the above passage, when shipping to UK residents, shipping and delivery will probably be facilitated by among our countrywide network of courier companies, such since DPD, FED EX LOVER or UPS – but please permit for additional charges to be taken into consideration whenever placing your purchase. Customers located within the Republic of eire are not permitted to buy online. Inside most cases, customers located within the Republic of Ireland will be not able to purchase the product by using credit credit cards or free e cards. We are currently encountering some issues together with credit card fraud in European countries and in certain cases, payments made applying these methods may possibly be declined or even reversed. In addition, all deliveries to EU customers may possibly be susceptible to taxes and import tasks.
When shipping internationally, you should note that customs procedures are extremely time-consuming and frequently require the help of a good independent customs dealer. In the circumstance of an imported product, delivery times will be reliant on your courier’s international delivery service and transit occasions may greatly surpass our internal shipping estimates. In case you are not sure of expected transit times, please make contact with us immediately. Global orders will usually arrive within three to five business days after payment has recently been received.
For all those questions concerning this matter, please note that all questions should be aimed towards our corporate headquarters. Should you need to make modifications or inquire about our services within general, you could do so from anytime during company hours, Monday through Friday, except Weekend, Wednesday, and Thursday night. Should you have any other questions, you can both contact our customer service team or perhaps one Vape Shop of our sales representatives in the main office. In case you prefer to location your order on-line, you are delightful to visit internet site and follow the particular simple instructions provided. All billing in addition to ordering information may be provided from the click regarding a button.
As constantly, we strongly advise that all requests be paid with regard to completely before delivery or delivery associated with products. Any modifications to shipping or even delivery policies will probably be clearly indicated on receipt of repayment. In the event of a problem in any merchandise, please contact all of us right away for any return or substitute. As long since your satisfaction will be our most critical, we will work with one to make sure that you have got the very best electronic products available.